You, your employer and your training provider have responsibilities to meet throughout your apprenticeship.
Your responsibilities
Before your apprenticeship
Before you start, you must:
- read and sign an apprenticeship agreement
- agree a training plan with your employer and training provider
- tell your employer and training provider about any relevant learning you’ve done
- agree if your previous learning means you do not have to complete any parts of the apprenticeship training
- know what off-the-job OTJ training is, and when it starts and ends
- understand that at least 20% of your normal working hours will be off-the-job training
- understand that you’ll be assessed on what you’ve learnt during my apprenticeship
- tell your employer and training provider about any learning needs or health issues you have
Flexi-job apprenticeships
If you’re doing a portable flexi-job apprenticeship, you’ll be responsible for finding your own jobs and moving between different employers. You’re also responsible for telling any new employers about what you’ve learnt.
During your apprenticeship
After becoming an apprentice you must:
- take part in regular progress reviews with your employer and training provider usually every 12 weeks
- attend all your off-the-job training and provide proof of recorded hours where needed
- complete all learning activities, assignments and exams
- tell your employer in advance when you cannot attend work
- tell your training provider in advance when you cannot attend off-the-job training
- agree with your employer and training provider when you’re ready to be assessed
- talk with your employer or training provider about any feedback, concerns or complaints you have
Your employer’s responsibilities
Your employer will give you hands-on experience in your chosen job. They’ll provide you with training and supervision to help you develop the skills you need to perform the role you’ve been employed to do.
Before your apprenticeship
Your employer must:
- sign and give you a copy of your apprenticeship agreement that you agreed together
- agree a training plan with you and your training provider
- agree with you and your training provider on reductions in training you might have due to prior learning
During your apprenticeship
Your employer must:
- give you time your off-the-job training during your normal working hours as defined in your training plan
- take part in regular progress reviews with you and your training provider every 12 weeks
- work with you and your training provider to resolve any concerns or complaints
- carry out end of employment review when your job ends
Your training provider’s responsibilities
Your provider is responsible for your off-the-job training. Your off-the-job training is managed by your training provider, and will be at least 20% of your normal working hours.
Before your apprenticeship
Your training provider must have:
- a copy of the apprenticeship agreement signed by you and your employer
- agreed your training plan with you and your employer and ensured it accounts for prior learning, English and maths needs and additional learning support
- told you and your employer if they will use sub-contracted training providers to deliver any of your training
- explained that you will be assessed on what you’ve learnt during your apprenticeship
During your apprenticeship
Your provider must:
- enable you to complete your off-the-job training during your normal working hours as defined in your training plan
- take part in regular progress reviews with you and your training provider every 12 weeks
- work with you and your employer to resolve any concerns or complaints
- carry out end of employment review when your job ends
Flexi-job apprenticeships
If you’re doing a flexi-job apprenticeship using an agency, the agency (your provider) is responsible for finding you jobs. They’ll take responsibility for progress reviews between all parties every 12 weeks and make sure that you and each employer can see a summary of your learning and progress to date.
Get help
If you think your employer or training provider are not meeting their responsibilities, you can make a complaint. We’d recommend talking to them first to see if you can resolve the issue. Regular feedback sessions with your employer and training provider can also help.
If you still have concerns after talking to them, we can help you. You can make a complaint about a further education college or apprenticeship.