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Information Communications Technician

Information communications technology is how we send and receive information electronically, usually using computers. As a technician, you’ll help keep these systems working.

The information communications technician (ICT) apprenticeship is the perfect entry point into the world of tech. You don’t need to be a tech whizz already. All you need is a desire to fix things and help people solve problems.

Typical tasks could include:

  • using tools to troubleshoot problems, either remotely or in person
  • configuring computer systems
  • diagnosing hardware faults
  • solving problems with applications

As an ICT apprentice, you’ll start by learning core technical skills before specialising as a Support Technician, Network Technician or in Digital Communications.

Apprenticeship duration: approx. 18 months

Salary expectations: starting salary can be between £14k and £27k

Find out more about an Information communications technician apprenticeship

Where could you work? …Anywhere!

Information communications jobs are found in organisations of all sizes, in all sectors. Computer systems are crucial to their day to-day running.

“Our apprentices were really performing well after just three months; I saw them grow through the business and some are now on my operational team and are managers. The quality of the apprentices has been astounding.”

- Chris Dunning, CEO, Tech Quarters

Meet some apprentices

Meet Saffron, a data centre technician with endless career opportunities.

Meet Ellie, a technical support apprentice at a top software company.

Meet Cameron and take a look at a digital apprentice at work.

Further information

View the latest apprenticeship vacancies based on your interest and location with details of how to apply.


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